Managing Emergencies: A Crucial Skill
A well-thought-out plan must be in place for handling crises before they occur. A crisis occurs when an unforeseen circumstance interferes with business as usual. Product recalls, mergers, layoffs, accidents at work, factory closures, regulatory inquiries, and bad financial results fall under this category. This strategy should detail the steps to be taken in each of these cases. Any company worth its salt knows the importance of being prepared for disaster. This method may save time, money, and goodwill if a crisis is avoided. There are several names for what is essentially the same: a strategy to handle a crisis. Members of a company's crisis management team often consult with other employees during crises. Reputation and cordial connections with shareholders, consumers, and the media are part of crisis management's purview. A company's efforts to maintain its image pay off through positive news coverage and customer support. It's equally important to have a plan to ...